1.Acceptance of these terms
These Terms of Use (the “Terms”) govern your access to and use of naptrixlabs.com (the “Site”), operated by Naptrix Labs (“Naptrix Labs”, “we”, “us” or “our”), Hyderabad, Telangana, India. By accessing or using the Site, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must not use the Site.
If you use the Site on behalf of an organisation, you confirm that you are authorised to accept these Terms on its behalf.
2.The Site and our services
The Site provides information about Naptrix Labs and the software design, development and support services we offer. Nothing on the Site is an offer capable of acceptance, a quotation or a commitment to provide any service.
Any engagement is governed exclusively by a separate written proposal, statement of work or agreement signed by both parties (a “Client Agreement”). If a Client Agreement conflicts with these Terms, the Client Agreement prevails.
3.Acceptable use
You agree to use the Site only for lawful purposes and not to:
- attempt to gain unauthorised access to the Site, its hosting infrastructure or any related system;
- interfere with or disrupt the Site, including by introducing malware or imposing an unreasonable load;
- scrape, harvest or copy content by automated means except as we expressly permit in writing;
- submit content through the contact form that is unlawful, abusive, misleading, infringing or unsolicited commercial communication; or
- submit another person's personal data without their authorisation.
4.Intellectual property
The Site and its contents, including text, graphics, the Naptrix Labs name and logo, software code, product screenshots and the selection and arrangement of all material, are owned by or licensed to Naptrix Labs and protected by copyright, trademark and other intellectual property laws.
We grant you a limited, revocable, non-exclusive, non-transferable licence to view the Site and print or save individual pages for your personal or internal business reference. You may not reproduce, modify, distribute, republish or commercially exploit any part of the Site without our prior written consent. Third-party trademarks and stock photography displayed on the Site remain the property of their respective owners.
5.Information you send us
You are responsible for the information you submit through the Site and confirm that it is accurate and that you have the right to share it. You grant us permission to use it to respond to your enquiry and to prepare any proposal.
Please do not send confidential or proprietary information through the contact form. If confidentiality is required, we will gladly enter into a non-disclosure agreement before you share details. Ideas or suggestions you send voluntarily may be used by us without obligation, unless a written agreement says otherwise.
6.Third-party links
The Site contains links to websites and services we do not control, such as the Apple App Store and LinkedIn. Links are provided for convenience only. We do not endorse and are not responsible for their content, policies or practices, and your use of them is at your own risk.
7.Disclaimer
The Site and its content are provided on an “as is” and “as available” basis for general information only. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including any warranty of accuracy, completeness, fitness for a particular purpose or non-infringement, and we do not warrant that the Site will be uninterrupted, secure or free of errors or harmful components.
8.Limitation of liability
To the fullest extent permitted by law, Naptrix Labs shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising out of or in connection with your use of, or inability to use, the Site.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud.
9.Indemnity
You agree to indemnify and hold harmless Naptrix Labs from any claims, losses, liabilities and expenses, including reasonable legal fees, arising from your breach of these Terms or your misuse of the Site.
10.Suspension of access
We may suspend or restrict access to all or part of the Site at any time, including for maintenance, or block any user or network that breaches these Terms, without liability to you.
11.Governing law and disputes
These Terms are governed by the laws of India. Before starting formal proceedings, both parties agree to try in good faith to resolve any dispute informally within 30 days of written notice. Subject to that, the courts at Hyderabad, Telangana shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Site.
12.General
If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force. Our failure to enforce any right is not a waiver of it. You may not assign your rights under these Terms; we may assign ours in connection with a reorganisation or transfer of our business. We are not liable for any failure or delay caused by events beyond our reasonable control. These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Site.
13.Changes to these terms
We may revise these Terms from time to time. The effective date above shows the latest version, and your continued use of the Site after a change means you accept the revised Terms.
14.Contact and grievances
Questions, notices or complaints about the Site, including any concern about content on it, can be sent to our grievance officer, Prakash Eppala, at support@naptrixlabs.com. We will acknowledge complaints within 24 hours and aim to resolve them within 15 days.